For any questions about any of our products, or if you want to check on the status of your order, just fill in the contact form below and we’ll get back to you as soon as possible. For urgent enquiries, you can call us between 8:30am and 5pm (AEST) Monday-Friday on +61 3 9753 3355. We are based in Victoria, Australia.
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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
INKonPAPER Shop has standard delivery charges. We ship all orders through Standard Australia Post mail.
Parcel Post – Delivery Charge: $10.00
Express Post – Delivery Charge: $16.00
Which payment methods are accepted in the Online Shop?
INKonPAPER accepts MasterCard, Visa and PayPal.
How long will delivery take?
Orders placed with INKonPAPER Shop will be processed within 2 business days of the order being placed.
We use Australia Post to send your items and offer both standard and express shipping. Once sent, standard delivery orders will arrive in 2-6 business days and express orders in 1-3 business days, depending on where you are located. Australia Post can deliver to apartments, PO Boxes, Parcel Lockers and remote locations.